Shipments of goods are made depending on the volume, weight and destination, with internal courier companies and transport firms. In some regions the transport companies do not do home delivery so you will need to pick up your order from their branch in your area, by appointment.
Cash on delivery payments is available only in area of Athens. In the rest of Greece the shipment will occur with our carrier. Transport charges paid by the customer. In case of cash on delivery will be listed in the corresponding field of your order form sending confirmation. In all other cases you will be notified by the shipping company upon delivery. Ask us for an indication of cost for sending in your area.
Please let us know in case you wish to send your order to be with a courier company of your choice.
The bicycles are delivered mounted, configured and packaged partially, so be ready to use and apply the factory warranty. If you wish to pick up your bike, not assembled, inside the box (in original packaging) let us know with an e-mail, telephone your order over to the referred to as observation.
For any delays on the part of the shipping company of products, our company does not assume any liability. If for any reason you have not been satisfied with your order please contact us:
Phone: 210 984 7860
In case of refusal, we are forced to charge transportation costs!
Product returns are made only if the product you have received is faulty. Refund time limit shall be set at 15 days from the delivery date if you have already informed our company within 2 days from the date of receipt. In the event of damage during transport or when mounting/Assembly on your part, our company does not assume any liability.
· Within city: Destinations within Attica
· Within the region: the regions are described in detail in the explanation of the price list (see Clarification No. 3.2.)
· Terrestrial Destinations: All cities of Greece, except for the Islands.
· Island Destinations: All cities on Islands.
· Inaccessible: All regions outside the boundaries of the cities of the ACS network.